Privacy Policy

Privacy Policy

This Privacy Policy describes how lingeriani.store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at lingeriani@outlook.com or by mail using the details provided below:

LINGERIANI, Henri Didonweg 63, 2134 DG Hoofddorp, Netherlands

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify, Google, Facebook, Instagram.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, Google, Facebook, Instagram, payment gateways, shipping providers.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer support information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: Shopify, Google, Facebook, Instagram, payment gateways, shipping providers.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=adsGOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

NameFunctionDuration
_abUsed in connection with access to admin.2y
_secure_session_idUsed in connection with navigation through a storefront.24h
_shopify_countryUsed in connection with checkout.session
_shopify_mUsed for managing customer privacy settings.1y
_shopify_tmUsed for managing customer privacy settings.30min
_shopify_twUsed for managing customer privacy settings.2w
_storefront_uUsed to facilitate updating customer account information.1min
_tracking_consentTracking preferences.1y
cUsed in connection with checkout.1y
cartUsed in connection with shopping cart.2w
cart_currencyUsed in connection with shopping cart.2w
cart_sigUsed in connection with checkout.2w
cart_tsUsed in connection with checkout.2w
cart_verUsed in connection with shopping cart.2w
checkoutUsed in connection with checkout.4w
checkout_tokenUsed in connection with checkout.1y
dynamic_checkout_shown_on_cartUsed in connection with checkout.30min
hide_shopify_pay_for_checkoutUsed in connection with checkout.session
keep_aliveUsed in connection with buyer localization.2w
master_device_idUsed in connection with merchant login.2y
previous_stepUsed in connection with checkout.1y
remember_meUsed in connection with checkout.1y
secure_customer_sigUsed in connection with customer login.20y
shopify_payUsed in connection with checkout.1y
shopify_pay_redirectUsed in connection with checkout.30 minutes, 3w or 1y depending on value
storefront_digestUsed in connection with customer login.2y
tracked_start_checkoutUsed in connection with checkout.1y
checkout_one_experimentUsed in connection with checkout.session

Reporting and Analytics

NameFunctionDuration
_landing_pageTrack landing pages.2w
_orig_referrerTrack landing pages.2w
_sShopify analytics.30min
_shopify_dShopify analytics.session
_shopify_sShopify analytics.30min
_shopify_sa_pShopify analytics relating to marketing & referrals.30min
_shopify_sa_tShopify analytics relating to marketing & referrals.30min
_shopify_yShopify analytics.1y
_yShopify analytics.1y
_shopify_evidsShopify analytics.session
_shopify_gaShopify and Google Analytics.session

Shopify’s websites

When visitors load Shopify’s websites, we generally place the following Shopify cookies:

Cookies Necessary for the Functioning of the Sites

NameFunctionDuration
_Brochure_sessionUsed in connection with browsing through site.
checkoutUsed in connection with Pay checkout on shop.app.3w
signed_inUsed in connection with Shop login.1y
userUsed in connection with Shop login.1y

Reporting and Analytics

NameFunction
_landing_pageTracks landing pages.
_orig_referrerTracks landing pages.
_sShopify analytics.
_session_idShopify analytics
_shopify_sShopify analytics.
_shopify_sa_tShopify analytics relating to marketing & referrals.
_shopify_uniqShopify analytics.
_shopify_yShopify analytics.
_yShopify analytics.
*_assignmentShopify analytics
ab_test_*Shopify analytics.
cart_sigShopify analytics.
ki_rShopify analytics.
ki_tShopify analytics.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Cookies Necessary for the Functioning of the Sites

Third PartyDescriptionPrivacy Policy
CloudflareShopify uses Cloudflare Network as a Service for edge routing.https://www.cloudflare.com/privacypolicy/

Reporting & Analytics

Third PartyDescriptionPrivacy Policy
Alexa MetricsWe use Alexa Metrics to help measure how users interact with our websites.https://www.alexa.com/help/privacy
BizibleWe use Bizible to help measure how users interact with our websites.https://documents.marketo.com/legal/privacy/
BugsnagWe use Bugsnag to help us troubleshoot and fix issues with our websites.https://docs.bugsnag.com/legal/privacy-policy/
ChartbeatWe use Chartbeat to help measure how users interact with our websites.https://chartbeat.com/privacy/
Crazy EggWe use Crazy Egg to help measure how users interact with our websites.https://www.crazyegg.com/privacy
Datadog RUMWe use Datadog RUM to help measure how users interact with our websites.https://www.datadoghq.com/legal/privacy/
DC AnalyticsWe use DC Analytics to help measure how users interact with our websites.https://dcanalytics.dcmn.com/privacy-policy
Facebook PixelWe use Facebook Pixel to help measure how users interact with our websites.https://www.facebook.com/privacy/explanation
FullstoryWe use Fullstory to help measure how users interact with our websites.https://www.fullstory.com/legal/privacy/
Google AnalyticsWe use Google Analytics to help measure how users interact with our websites.https://policies.google.com/privacy
Google Tag ManagerWe use Google Tag Manager to help manage analytics vendors.https://policies.google.com/privacy
HotjarWe use Hotjar to help measure how users interact with our websites.https://www.hotjar.com/legal/policies/privacy
iSpotWe use iSpot to help measure how users interact with our websites.https://www.ispot.tv/terms-of-service
KissInsightsWe use KissInsights to help measure how users interact with our websites.https://signin.kissmetrics.com/privacy/
LinkedIn Insight TagWe use LinkedIn Insight Tag to help measure how users interact with our websites.https://www.linkedin.com/legal/privacy-policy
New RelicWe use New Relic to help measure how users interact with our websites.https://newrelic.com/termsandconditions/privacy
OptimizelyWe use Optimizely to help us test improvements or changes to our websites.https://www.optimizely.com/privacy/
Pinterest AnalyticsWe use Pinterest Analytics to help measure how users interact with our websites.https://policy.pinterest.com/privacy-policy
SegmentWe use Segment to help measure how users interact with our websites.https://segment.com/legal/privacy/
SnapchatWe use Snapchat to help measure how users interact with our websites.https://snap.com/privacy/privacy-policy
Speedcurve LuxWe use Speedcurve Lux to help measure how users interact with our websites.https://speedcurve.com/terms/
TaboolaWe use Taboola to help measure how users interact with our websites.https://www.taboola.com/policies/privacy-policy
TealiumWe use Tealium to help manage analytics vendors.https://tealium.com/privacy/
TikTokWe use TikTok to help measure how users interact with our websites.https://www.tiktok.com/legal/privacy-policy?lang=en
TwitterWe use Twitter to help measure how users interact with our websites.https://twitter.com/en/privacy
Yelp Audience PlatformWe use Yelp to help measure how users interact with our websites.https://terms.yelp.com/privacy/en_us/20200101_en_us/

Advertising

Third PartyDescriptionPrivacy Policy
Microsoft AdvertisingWe use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.https://privacy.microsoft.com/en-ca/privacystatement
DriftWe use Drift to help us with conversational marketing to customers while they visit our websites.https://www.drift.com/privacy-policy/
Facebook Custom AudiencesWe use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.https://www.facebook.com/policy.php
GoogleWe use Google Ads to deliver targeted advertisements to individuals who visit our websites.https://policies.google.com/privacy
HubspotWe use Hubspot to manage our relationships with our customers.https://legal.hubspot.com/privacy-policy
IntercomWe use Intercom to manage our relationships with our customers.https://www.intercom.com/terms-and-policies#privacy
MarketoWe use Marketo to manage our relationships with our customers.https://documents.marketo.com/legal/privacy/
OutbrainWe use Outbrain to deliver targeted advertisements to individuals who visit our websites.https://www.outbrain.com/privacy
QuoraWe use Quora to deliver targeted advertisements to individuals who visit our websites.https://www.quora.com/about/privacy
RedditWe use Reddit Ads to deliver targeted advertisements to individuals who visit our websites.https://www.reddit.com/help/privacypolicy
SourceKnowledgeWe use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites.http://www.sourceknowledge.com/privacy
Yahoo Japan AdsWe use Yahoo Japan Ads to deliver targeted advertisements to individuals who visit our websites.https://about.yahoo.co.jp/common/terms/

Social Media & Content

Third PartyDescriptionPrivacy Policy
DisqusWe use Disqus to provide commenting capabilities on posts on our websites.https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook ConnectWe use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.https://www.facebook.com/policy.php
GravatarWe use Gravatar to allow visitors to our websites to create avatars.https://en.gravatar.com/site/privacy
TwitterWe use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.https://twitter.com/en/privacy
WistiaWe use Wistia to display video content.https://wistia.com/privacy

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.  Last updated: 31/01/2024

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